About Us

Hızır Technical Service began in Nilüfer in 2011 with two technicians and a second-hand pickup. Our founder Recep Dalgıç's aim was simple: when household appliances break in Bursa, people should not be wearied by the uncertainty of "how much will it cost, when will they come" as much as by the fault itself. So we started with transparency about price and time.

How do we work?

For every call we state the appointment time in writing and phone you 30 minutes before the technician sets off. Our technician arrives with an ID card, diagnoses the fault on site and puts part and labour amounts to you for approval. If you decline, only the call-out fee is charged; if you have the repair done, that fee is deducted from the total.

Our infrastructure

• 32 mobile teams: Based in 17 Bursa districts; same-day service in most districts.
• 3,000 types of stocked parts: Pumps, bearings, heating elements, solenoid valves, heat exchangers, sensors and electronic boards ready in vehicles and the warehouse.
• Electronic board workshop: Washing machine, dishwasher, fridge and boiler boards are repaired in our workshop.
• Boiler service team: Equipped with gas leak detectors, flue gas analysers and pressure testers.

Warranty and assurance

We give a one-year written warranty on replaced parts and six months on labour. We show you the old part removed and hand it over if you wish. Repair time does not exceed 20 working days apart from waiting for parts.

Who do we serve?

Besides individual customers we offer bulk service and maintenance contracts to apartment managements, landlords, dormitories, hotels and restaurants. We work independent of any brand; we are not the manufacturer's authorised service, but we are a fast and more affordable option for devices out of manufacturer warranty.