Diaphragm, element, thermostat, anode and leak faults in gas water heaters and electric tank heaters.
Diagnosis and repair from 850 TRY
Hot water is indispensable in daily life; when a water heater or tank heater fails, a fix is urgent. Diaphragms and ignition in gas water heaters, and elements and thermostats in tank heaters are the most commonly replaced parts.
Gas water heaters
- Flame will not light or goes out: Diaphragm, ignition module, battery or flue draught.
- Water does not heat or is too hot: Gas adjustment valve, sensor.
- Smell of gas: Stop using it immediately; a leak test is done and gaskets replaced.
Electric tank heaters
- Not heating: Element or thermostat. Element replacement is 850-1,400 TRY.
- Leaking: Tank corrosion; a new unit is usually needed.
- Water too hot: Thermostat or safety valve fault.
- Anode check: The magnesium anode protects the tank from corrosion; replacement every two years is advised.
The scale problem
Because of water hardness in Bursa, scale on elements and pipes is frequent. Annual cleaning improves both heating speed and electricity or gas consumption.
Safety
Flue connection, ventilation and gas hose suitability are checked during service. For old-type water heaters, using a carbon monoxide detector is advised.
Scope of service
- Diaphragm and element in stock
- Anode check and replacement
- Flue and gas safety check
- Scale cleaning
Water Heater and Boiler Tank Service — get a quote
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Frequently asked questions
What is the call-out fee, and is it deducted from the repair?
A white goods call-out is 450 TRY and a boiler call-out 600 TRY. If you have the repair done, this amount is deducted from the total; if not, it is charged only as the diagnosis fee.
Are you an authorised service, and would the brand warranty be voided?
No, we are an independent private service. For devices still under manufacturer warranty we advise using the authorised service to keep the warranty; for devices out of warranty we offer a faster and more affordable solution.
Do you use genuine parts?
We use genuine or manufacturer-approved equivalent parts. We state which one was fitted on the invoice and warranty certificate, and show you the old part and hand it over.
Will a technician come the same day?
For calls before 16:00 we provide same-day service in most Bursa districts. Next-day appointments may be given in distant districts; boiler emergency calls are handled with priority 24/7.
How long do I wait if a part is missing?
With 3,000 types of parts in stock we resolve 92% of cases on the first visit. A special-order part arrives within 24-72 hours; repair time does not exceed 20 working days excluding waiting for parts.