Fridge and Freezer Service

Not cooling, icing up, leaking water

Fridge and Freezer Service

Cooling, icing, noise and water leak faults in no-frost and static fridges and freezers of all brands.

Diagnosis and repair from 1,000 TRY

The fridge is the appliance that runs uninterrupted for the longest time at home, so faults often start slowly and grow unnoticed. Catching early signs such as the freezer not freezing enough, the lower compartment getting wet, or the motor running and stopping often can prevent an expensive compressor replacement.

Common faults

  • Not cooling: Start relay, thermal protector, fan motor or gas leak; compressor failure is the last possibility.
  • Icing (no-frost): Defrost heater, bimetal or sensor fault; the evaporator ices up and airflow stops.
  • Water leak: A blocked drain or a failing door gasket.
  • Loud noise: Fan motor, compressor vibration mount or levelling.
  • Over-cooling: Thermostat or NTC sensor fault.

Service flow

The technician first measures internal temperature and compressor current and performs a leak test. If there is a gas leak the source is located, brazed and the system refilled under vacuum. A typical repair takes 1-2 hours; for major jobs like compressor replacement, planning is made within 24-48 hours.

Our advice

For fridges older than 10 years with a compressor failure, if the repair cost exceeds 50% of the device's value, buying a new one may make more sense; in that case we tell you honestly.

Scope of service

  • No-frost and static models
  • Gas leak detection and refill
  • Defrost and sensor parts in stock
  • Honest repair-or-replace advice

Fridge and Freezer Service — get a quote

Fill in the form and we will get back to you as soon as possible.

Frequently asked questions

What is the call-out fee, and is it deducted from the repair?
A white goods call-out is 450 TRY and a boiler call-out 600 TRY. If you have the repair done, this amount is deducted from the total; if not, it is charged only as the diagnosis fee.
Are you an authorised service, and would the brand warranty be voided?
No, we are an independent private service. For devices still under manufacturer warranty we advise using the authorised service to keep the warranty; for devices out of warranty we offer a faster and more affordable solution.
Do you use genuine parts?
We use genuine or manufacturer-approved equivalent parts. We state which one was fitted on the invoice and warranty certificate, and show you the old part and hand it over.
Will a technician come the same day?
For calls before 16:00 we provide same-day service in most Bursa districts. Next-day appointments may be given in distant districts; boiler emergency calls are handled with priority 24/7.
How long do I wait if a part is missing?
With 3,000 types of parts in stock we resolve 92% of cases on the first visit. A special-order part arrives within 24-72 hours; repair time does not exceed 20 working days excluding waiting for parts.
WhatsApp +90 224 555 88 00 servis@hizirservis.com.tr