Fridge and Freezer Service
Cooling, icing, noise and water leak faults in no-frost and static fridges and freezers of all brands.
Learn moreAll brands · Same-day service · Written warranty
Same-day service for white goods and boiler faults
Mobile technicians across every Bursa district for washing machines, fridges, dishwashers, boilers and ACs. Use the fault pre-diagnosis wizard to see the likely problem and estimated cost beforehand.
Which appliance is broken?
Fault pre-diagnosis wizard4,8/5 3,400 service reviews
Washing Machine Fault Pre-Diagnosis
Fridge Fault Pre-Diagnosis
Boiler Fault Pre-Diagnosis
- Service for all brands
- Call-out fee deducted from repair
- Written warranty on parts and labour
Appliances
From fridges to boilers, every appliance
Washing and Drying Machine Service
Pump, bearing, door lock, solenoid valve and board faults in washing and drying machines.
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Dishwasher Service
Repair of circulation pump, heater, scale and sensor faults in dishwashers.
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Built-in Appliance Service (Oven, Hob, Hood)
Heating element, thermostat, ignition and fan faults in built-in ovens, hobs and hoods; gas leak testing.
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Boiler Service and Annual Maintenance
Annual service, flue gas measurement, heat exchanger and electronic board repair for all brands of condensing…
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AC Service, Maintenance and Installation
Annual service, gas refill, board repair and installation-removal for split and inverter ACs.
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Water Heater and Boiler Tank Service
Diaphragm, element, thermostat, anode and leak faults in gas water heaters and electric tank heaters.
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Electronic Board Repair
Workshop repair of washing machine, dishwasher, fridge, boiler and AC boards; six-month warranty.
Learn moreService tracking
Where is your repair?
Use the record number on your service form or SMS to see your appliance status, replaced parts and warranty end date.
- Instant result with your record number
- Parts and warranty details
- Example: HZR-2026-04312
Your record number is on your service form and in the notification SMS.
Service process
From fault to warranty in five steps
- 1Step 01
1. Call or booking
By phone, WhatsApp or online booking; share the symptom with the fault pre-diagnosis tool.
- 2Step 02
2. Technician sets off
Calls 30 minutes ahead and arrives with ID card and parts bag.
- 3Step 03
3. Diagnosis and written price
The fault is diagnosed on site; part and labour amounts are put to you for approval.
- 4Step 04
4. Repair
With approval it is repaired during the same visit; if a part is missing, within 24-48 hours.
- 5Step 05
5. Warranty certificate
An invoice and warranty certificate are handed over; online tracking by record number.
Who we are
Brand-independent, transparent service with written warranty
Hızır started in Bursa in 2011 with two technicians. Today it runs 32 mobile teams, a stock of 3,000 types of spare parts and an electronic board workshop. The call-out fee is deducted from the repair, with a one-year written warranty on replaced parts and six months on labour.
- Call-out fee deducted from the repair
- One-year parts and six-month labour written warranty
- Old parts are shown and handed to the customer
Service areas
Same-day service across Bursa
White goods, boiler and AC service with teams stationed in 12 Bursa districts. Pick your district to see the average arrival time, same-day service status and area-specific service requests.
Coastal route
Central districts
Eastern route
Western route
All areasWhy Hızır?
Transparent pricing, written warranty
%92fixed on the first visit
Same-day service
For calls before 16:00 we are at your door the same day; a 24/7 line for boiler emergencies.
Price known beforehand
After diagnosis the part and labour amounts are stated in writing; no work is done without your approval.
Genuine and approved parts
3,000 types of stocked parts; our first-visit fix rate is 92%.
Electronic board workshop
We repair boards instead of replacing them, cutting cost by 60-70% compared with a new board.
Written warranty
One year on parts, six months on labour; repeat faults in the warranty period are free.
Online tracking
Look up status, part and warranty end with your service record number.
Maintenance plans
Prevent faults before they happen
One-off maintenance packages for boilers, ACs and white goods. Pay online and our team will call to book.
Annual Boiler Service
All brands of condensing and conventional boilers
1,450 ₺
Incl. VAT
- Combustion chamber, burner and electrode cleaning
- Flue gas analysis (CO / CO₂)
- Heat exchanger scale check and pressure setting
- 12-month service warranty
AC Service (1 Unit)
Split / inverter AC
1,100 ₺
Incl. VAT, per unit
- Indoor filter, evaporator and fan pressure wash
- Outdoor condenser cleaning
- Gas pressure and current measurement
- Disinfectant application
Boiler + 2 AC Package
One service day for the whole home climate system
- Annual boiler service (flue gas included)
- Service of two split ACs
- Three devices in a single visit
- Written report and 12-month warranty
White Goods General Service
Washing machine + dishwasher + fridge
- Pump filter, scale and seal check
- Dishwasher spray arm and filter cleaning
- Fridge drain, gasket and condenser cleaning
- Usage advice
With a monthly or annual membership skip the call-out fee and get priority service and parts discounts. Annual plans include a boiler service.
Individual Assurance
Single flat, basic assurance
- Two free call-outs a year
- 10% off parts
- Priority booking (48 hours)
- Annual boiler service not included
Family Assurance
Complete assurance for a family home
- Annual boiler service included
- Four free call-outs a year
- 15% off parts
- Priority same-day service
- One-year warranty on board repair
Rental Flats and Small Business
Up to three flats or premises
- Covers up to three addresses
- Eight free call-outs a year
- Three annual boiler services included
- Direct service line for tenant faults
- Monthly e-invoice and service summary
Customer reviews
After 96,000 repairs, our customers tell the story
4,8
3,400 service reviews
Our washing machine broke at noon and a technician was at the door at 18:00. He replaced the pump, showed us the old part, and the call-out fee was deducted from the total.
The boiler board had burnt out and the authorised service wanted a new one. Hızır repaired the board at a third of the price. It has worked flawlessly for six months.
My fridge was not cooling and the technician replaced the defrost heater. I was thinking of buying a new one; he honestly said it was worth repairing and he was right.
We had the AC annual service and gas check done. They arrived 10 minutes late for the appointment, but the workmanship and report were very good.
I took the Rental Flat membership for my three tenanted flats. The tenant calls directly and I see the invoice monthly; very practical.
FAQ
About service and pricing
Couldn't find your answer?
Send a photo and we will quote on WhatsApp.
What is the call-out fee, and is it deducted from the repair?
A white goods call-out is 450 TRY and a boiler call-out 600 TRY. If you have the repair done, this amount is deducted from the total; if not, it is charged only as the diagnosis fee.
Are you an authorised service, and would the brand warranty be voided?
No, we are an independent private service. For devices still under manufacturer warranty we advise using the authorised service to keep the warranty; for devices out of warranty we offer a faster and more affordable solution.
Do you use genuine parts?
We use genuine or manufacturer-approved equivalent parts. We state which one was fitted on the invoice and warranty certificate, and show you the old part and hand it over.
Will a technician come the same day?
For calls before 16:00 we provide same-day service in most Bursa districts. Next-day appointments may be given in distant districts; boiler emergency calls are handled with priority 24/7.
How long do I wait if a part is missing?
With 3,000 types of parts in stock we resolve 92% of cases on the first visit. A special-order part arrives within 24-72 hours; repair time does not exceed 20 working days excluding waiting for parts.
Is electronic board repair really reliable?
Boards are tested in our workshop with a microscope, oscilloscope and load simulator; we give a six-month written warranty on repaired boards. If a board cannot be repaired, we charge nothing.
Service guide
Fault signs and practical fixes
Washing Machine Not Draining: 5 Possible Causes and Fixes
Pump filter, hose, drain, pump and board: checking order, estimated cost and when to call service.
Read more
Why Is Annual Boiler Service Essential? Scope, Safety and Cost
What service covers, carbon monoxide safety and the cost of not servicing.
Read more
Fridge Not Cooling: 8 Things You Can Check Yourself
Power, gasket, ventilation, ice build-up and compressor signs; safe times for food.
Read moreIs your appliance broken? Let a technician set off
Book before 16:00 and we will be at your door the same day. The call-out fee is deducted from the repair.
Call now+90 224 555 88 00